NOTICE: Farm Credit of the Virginias' general privacy policy. For information specific to the California Consumer Privacy Act, click here.
At Farm Credit of the Virginias, we recognize your expectation of privacy and confidentiality of personal financial information (“confidential information”) when seeking the assistance of outside professionals to obtain credit. We have taken great care in establishing and implementing policies and procedures and have committed to an ongoing review of those policies and procedures to protect your personal and financial information. We do not collect personally identifiable information about you (such as your name, email address, Social Security number, or other unique identifier) unless you choose to provide such information to us. You do not have to give us personal information to visit our website.
Your privacy is a top priority in all aspects of our business. Our employees are informed of their responsibility to protect your confidential information and are governed by strict standards of conduct, which prohibit unauthorized or impermissible use and disclosure of your information. Following are additional ways in which we protect your information and transactions:
- Security procedures and internal controls are in place to protect your privacy and safeguard information.
- Confidential information is held in the strictest confidence in accordance with applicable law.
- Only authorized persons are permitted access to confidential information. We do not sell any confidential information to third parties.
- We may provide information about our customers to other Farm Credit System institutions when allowed or required by applicable law, or with your written consent. We may also share confidential and other customer information as necessary to conduct our business and process transactions you request (such as for credit reporting, verification and risk management), in accordance with applicable law.
Farm Credit Administration and Other Legal Requirements Regarding Privacy
FCA regulations set forth requirements for the protection of confidential information of a borrower or member of a Farm Credit System institution. The regulations also permit Farm Credit System institutions to disclose confidential information in certain instances, such as to employees, directors, auditors, regulators, counsel, and others in connection with the performance of official association business and in response to requests from law enforcement agencies or criminal or civil legal proceedings. See, e.g., 12 CFR §§ 618.8300, et seq.
In addition, other laws such as federal laws targeting terrorism funding and money laundering activities may require us to collect information and take actions necessary to verify the identity of individuals and organizations with whom we do business. We reserve the right to disclose information we deem necessary to comply with any applicable law, regulation, legal process, or governmental request, including personally identifiable information, but only to the extent permitted by law.
Types of Personal Information We Collect
On this site, we collect certain types of information so that we may provide and maintain financial services, provide customer service, and offer new products and services that may benefit you. We may collect information that likely identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked (directly or indirectly) with a particular consumer or household (“Personal Information”). The information we collect includes Personally Identifiable Information (such as your name, email address, Social Security number, or other unique identifier) only if specifically and knowingly provided by you. We collect different categories of information when you interact with us, as you interact with our website, and from third parties as described below. We do not give, sell or transfer any personally identifiable information to third parties, unless required by law or under such other permissible purposes as set forth by regulation.
We will not collect additional categories of Personal Information or use the Personal Information we collect for materially different, unrelated or incompatible purposes without providing notice to you as required by law.
How We Collect Information About You
Information Collected & Stored Automatically
By visiting our website, we automatically collect and store certain information about your visit for security reasons, as well as for site research and enhancement. This information is collected anonymously and does not identify you personally. We collect and store this information through the use of cookies, which is a small amount of text sent from a website to your computer when visiting our website. We use information stored in cookies to provide a customize user experience, but you can set your web browser(s) to prevent cookies from being sent. We collect aggregate data about our users through Google Analytics. We use such aggregate demographic and general interest information to better understand our users so that we may provide better online services.
When you visit our website and submit a webform, we automatically collect and store the following information about your visit:
- The source, including internet domain (for example, "xcompany.com"), used to access our website
- The IP address from which you access our website (an IP address is a number that is automatically assigned to your computer whenever you are using the Internet)
- The type of browser and operating system used to access our website
- The date and time you access our website
- The pages you visit and the forms you view, interact with and submit on our website
Information You Provide to Us Through Emails & Web Forms
If you complete one of our interactive forms or submit an email through our website, your information will be used as described at the point of collection. It may be seen and used by Farm Credit employees, but we do not share, sell or transfer such information to third parties unless required by law or for other permissible purposes as provided by law. If you are not comfortable providing the requested information via email or web forms, please contact us by calling (800) 919-3276, or by sending email to info@FCVirginias.com. If you would like to transmit information that is more sensitive or personal, such as a Social Security number, credit card number, or bank account number, then you should only transmit such information by utilizing our secure email system, by postal mail, or by contacting us by telephone at the number provided above; such information should not be submitted through a non-secure means of communication (e.g., through a contact form or a chat or message feature).
We will not obtain personally-identifying information about you when you visit our site, unless you choose to provide such information. Farm Credit limits the use and collection of all information to that which is necessary to maintain and administer financial services, provide excellent service and offer new products and services that may be of benefit to you. If, for any reason, you would like to be removed from our distribution list, please contact us by calling (800) 919-3276, or by sending email to info@FCVirginias.com.
We may use third party suppliers and/or service providers to facilitate our services. In all cases we restrict how these suppliers or service providers may access, use or disclose your information. In general, we do not permit these suppliers or service providers to retain, disclose or sell your information to third parties.
Security, Intrusion, & Detection
When using a modern browser (such as Google Chrome or Microsoft Edge), the information you provide us is encrypted, making it extremely difficult to read, even if it is wrongly intercepted. Our website uses industry-standard HTTPS Technology to allow for the encryption of potentially sensitive information such as your name and address and critically sensitive information such as your social security number or account number. Additionally, emails sent from Farm Credit which contain sensitive information are generally encrypted to ensure your privacy and are sent using our Secure Messaging Platform. Please ensure that all replies including sensitive information are initiated through the Secure Messaging Platform, and not sent as plain text email using your PC or Phone email client.
For website security purposes and to ensure that this site remains available to all users, traffic on the site is monitored to identify unauthorized attempts to upload or change information or cause damage. While no security measure or modality of data transmission over the Internet is 100% secure and we cannot guarantee absolute security, we strive to use commercially acceptable means to protect your Personal Information.
Unauthorized attempts to upload or change information on to this website are strictly prohibited, and may be punishable under the law.
Children’s Online Privacy Protection
Our website is not intended for children under the age of 13, and we do not knowingly collect, use, or disclose personal information from children under 13. If a parent or guardian becomes aware that his or her child has provided personal information without their consent, then he or she should promptly inform us via email at info@fcvirginias.com, and we will use reasonable efforts to comply with the request. For more information about the Children’s Online Privacy Protection Act (COPPA), visit ftc.gov.
Third-Party Website Links
We may provide links to independent websites maintained by various federal agencies or other organizations, solely as a benefit to our customers. While we make every effort to provide you with helpful, trustworthy sources, we do not endorse, approve or guarantee information, products, services or recommendations provided at any of the sites to which we have provided links.
We are not responsible for the content or accuracy of any of these links sites nor are we responsible for any loss or damage of any sort resulting from the use of a link on any linked websites. We are not liable for any failure of products or services advertised or provided on these linked sites. We offer these links on an "as is" basis. When you visit a linked website by using the link on our site, you will no longer be protected by our privacy policy or security practices. The data collection, use and security practices of the linked website may be different from the practices of our website. You should always familiarize yourself with the privacy policy and security practices of any website you visit.
Ways We Are Working to Protect Your Information from Fraud & Identity Theft
- We will never send e-mail messages that request confidential information, such as account numbers, passwords, PINs or Social Security Numbers
- We will never request confidential information via text message
- We will work to notify Internet service providers, domain name-issuing companies and law enforcement to shut down fraudulent websites and other internet resources that may be used to facilitate phishing or other e-mail and Internet-related fraudulent schemes directed towards our customers
- We maintain suspicious activity monitoring and employ additional identity verification controls
- We will offer our customers assistance when fraud is detected in connection with customer accounts
- As appropriate, we will notify the proper authorities when e-mail and Internet-related fraudulent schemes are detected
Additional Tips in Protecting Yourself from Fraud & Identity Theft
The safest approach is to immediately delete e-mail from unknown sources, before opening the e-mail.
Avoid clicking on any links in unsolicited e-mails, particularly e-mails that ask (either directly or by pointing to a website) for personal, financial or identity information. Instead, directly type the website destination into your browser to verify the site or to log into your account directly.
If you receive an e-mail that warns you, with little or no notice, that an account of yours will be shut down unless you reconfirm your billing information, do not reply or click on the link in the e-mail. Instead, contact the company cited in the e-mail using a telephone number or website address you know to be genuine.
Reporting Suspicious or Fraudulent Communications & Transactions
If you receive a suspicious message that appears to be coming from us, or discover a potentially phony Farm Credit of the Virginias website, please let us know by calling (800) 919-3276, or by sending e-mail to info@fcvirginias.com so that we may take appropriate action. We suggest you familiarize yourself with ways to protect yourself online. Some information for online safe practices may be found at www.staysafeonline.org.
This Privacy Notice was last updated February 12, 2026.